Forums » Bugs

Can't reach any Guild Software update server!

Nov 22, 2023 barf link
Hello, I am trying to connect for the first time in a while but unable to :-/ the error is below. But I can ping both of these servers. Any ideas? Using the Linux64 version on Ubuntu

Connecting to cloud.patchstorm.com:21024...
connect: Network is unreachable
Failed connecting to cloud.patchstorm.com
Connecting to update2.vendetta-online.com:21024...
connect: Network is unreachable
Failed connecting to update2.vendetta-online.com
Can't reach any Guild Software update server!
Nov 23, 2023 Xeha link
try to connect manually with:
$ nc -vz cloud.patchstorm.com 21024

if that fails, its not VO's issue. provide more infos (routing table especially) and iptables/nftables rules.
Nov 23, 2023 incarnate link
The possibility of a single geo-IP update server being down is feasible (although rare, they get automatically checked and pulled out of DNS, within a few minutes, if they're non-responsive), but failing both the primary and the fallback means it is almost certainly a firewall issue on your side.

Try Xeha's commandline, and similarly, see the FAQ entry on firewalls:

Will Vendetta Online work through my firewall and Network Address Translation?

The Vendetta Updater, the auto-update program that executes prior to game startup, makes an outbound connection to TCP port 21024. Once updating has completed and the game itself is fired up, a connection is established upon login attempt to UDP port 21141. Thus, any modern firewall capable of "keeping state" on outbound TCP/UDP should require no alterations. Other firewalls and packet filter implementations may require specific configuration changes. Both the updater and game work fine through Network Address Translation.