Forums » Bugs

Unable to download linux client through web browser

Jun 29, 2023 SIGTERM link
Steps to reproduce:
1. Log in
2. Head to download page
3. Click on download link

Observed behavior:
The download does not start. Opening the link in new tab closes the tab without the download starting.

Intended behavior:
The client should start downloading on clicking the link.

Browser:
Vivaldi 6.0.2979.18 (Stable channel) stable (64-bit)
Revision 5243808775824766c6c87db6f696da024ebdc6eb
OS Linux
JavaScript V8 11.2.214.19
User Agent Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36
Command Line /nix/store/2zdc66dzrzy8zm9k0y9zybl8fwc56x0l-vivaldi-6.0.2979.18/bin/.vivaldi-wrapped --flag-switches-begin --flag-switches-end --desktop-startup-id=bridge;1688019780;257228;2251_TIME43196 --save-page-as-mhtml
Executable Path /nix/store/2zdc66dzrzy8zm9k0y9zybl8fwc56x0l-vivaldi-6.0.2979.18/opt/vivaldi/vivaldi
Profile Path /home/user/.config/vivaldi/Default

Browser:
Chromium 114.0.5735.133 (Official Build) (64-bit)
Revision fbfa2ce68d01b2201d8c667c2e73f648a61c4f4a-refs/branch-heads/5735@{#1270}
OS Linux
JavaScript V8 11.4.183.23
User agent Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.0.0 Safari/537.36
Command Line /nix/store/iyk8ysmc4hd19d4g04icymdk7a2hpvwg-chromium-unwrapped-114.0.5735.133/libexec/chromium/chromium --flag-switches-begin --flag-switches-end --desktop-startup-id=bridge;1688040733;970404;1936_TIME7441417
Executable Path /nix/store/iyk8ysmc4hd19d4g04icymdk7a2hpvwg-chromium-unwrapped-114.0.5735.133/libexec/chromium/chromium
Profile Path /home/user/.config/chromium/Default

OS: NixOS 23.05
Kernel: 6.1.35 #1-NixOS SMP PREEMPT_DYNAMIC Wed Jun 21 14:01:03 UTC 2023 x86_64 GNU/Linux

Possible reasons:
The browser may be triggering a security behavior, causing the download to not start but it seems highly unlikely since the browser notifies the user. No notification was received in this case.

Alternate way to download the web client:
Copy the download link and use a command line tool. I tried downloading using cURL and wget. Both tools worked.

Windows client downloads through the browser normally.
Jun 29, 2023 SIGTERM link
I tried downloading through Firefox and it triggered a security behavior. The download was stopped and required user interaction to resume the download.




I suspect Chromium and Vivaldi do the same but fail to inform the user. Still not very sure since it should show up on the browser's download page.
Jun 29, 2023 incarnate link
Interesting. I'll take a look at changing the Linux download link to use the CDN. Thanks.

Pretty terrible that the browser would fail like that, and not provide any information to the user.