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After yesterday's restart, noticing missing items

Jul 23, 2022 tjgaming8324 link
I'm quite sure I didn't use em. I have around 2k ores missing from my inventory at sedina K13 station. This might have happened when initial inventory management changes were made because I didn't check that station at that time. Yesterday I went to the station & checked my inventory & in station storage all 5 ores I have - have around 300-600 ore missing from all 5 ore stacks.

I'm quite sure I didn't use the ores because I never hauled them to the correct places. & i dont have exact numbers but it's minimum 300 ore missing from each type. (some like carbonic & silicate I'm 100% sure have 600 ore missing)

Anyone else having similar problems lemme know.

These are the ores -
Premium carbonic
Premium xithricite
Premium silicate
Premium ferric
Premium van azek

This bug came to my attention today morning at around 4:30 am CET

On my main (first character)
Jul 25, 2022 raybondo link
According to the database, the ore is still there. Are they still missing for you?
Can you send a screenshot of your inventory to show that the items are missing?
Please open a support ticket and we can investigate further.
Jul 25, 2022 incarnate link
Specifically, Ray compared against a database backup from July14th, and the quantities were identical then, to what they are now. So, if the ore "went missing", it did so before that time.

Alternatively, if you're having some kind of client-side problem that isn't properly displaying ore quantities, then we would definitely need screenshots and such to understand what's happening.
Jul 26, 2022 tjgaming8324 link
I'll send a screenshot of inventory through a ticket.