Right after trying to update, when you click on play, it gives you an error, I updated graphics card driver already but no new result, when you change the resolution of the monitor it takes a few more seconds for the error to show up, but the game still crashes.

I5 7500
NO GPU using intel hd graphics
16GB
Using 1680x1050 resolution.

Error Log File

Windows 10.00.18363 (platform 2)
Is 64bit OS? Yes
Wed Aug 11 19:23:36 2021
There is 36 percent of memory in use.
There are 16461036 total KB of physical memory.
There are 10515808 free KB of physical memory.
There are 18951404 total KB of paging file.
There are 12872988 free KB of paging file.
There are 2097024 total KB of virtual memory.
There are 2012852 free KB of virtual memory.
There are 0 free KB of extended memory.
archive returned 0
build date Jul 15 2021 22:55:10
ovr_Initialize: -3001
[08/11/21 19:23:36] Found driver: "Windows Sound (WAV) driver". Type 1, Version 10.1. Load @0x10000000
[08/11/21 19:23:36] Instantiate address: 10002540
[08/11/21 19:23:36] Found driver: "DirectX11 GKGL driver". Type 5, Version 146.0. Load @0x03320000
[08/11/21 19:23:36] Instantiate address: 03323640
[08/11/21 19:23:36] Found driver: "DirectX8.1 GKGL driver". Type 5, Version 142.1. Load @0x03390000
[08/11/21 19:23:36] Instantiate address: 033B3890
[08/11/21 19:23:36] Found driver: "DirectX9 GKGL driver". Type 5, Version 146.0. Load @0x03390000
[08/11/21 19:23:36] Instantiate address: 033DA560
[08/11/21 19:23:36] Found driver: "Vulkan GKGL driver". Type 5, Version 146.0. Load @0x035b0000
[08/11/21 19:23:36] Instantiate address: 035B94E0
[08/11/21 19:23:36] Found driver: "OpenGL Reference GKGL driver". Type 5, Version 146.0. Load @0x03680000
[08/11/21 19:23:36] Instantiate address: 036938E0
[08/11/21 19:23:36] Found driver: "Vista Sound driver". Type 1, Version 10.0. Load @0x03700000
[08/11/21 19:23:36] Instantiate address: 0370235E
[08/11/21 19:23:36] Found driver: "XAudio2 Sound driver". Type 1, Version 10.0. Load @0x03760000
[08/11/21 19:23:36] Instantiate address: 037618CE
Using multithreaded rendering.
Using 4 physics worker threads. and g_do_mp = 1
using other arch.
DoGameMPJobs.

Directx11 File

[08/11/21 19:23:36] Setting up Mode List
1024x768: format = 87, s1=1, s2=1, n=146250000, d=2439360
1152x864: format = 87, s1=1, s2=1, n=146250000, d=2439360
1280x600: format = 87, s1=0, s2=1, n=146250000, d=2439360
1280x720: format = 87, s1=0, s2=1, n=74250000, d=1485000
1280x768: format = 87, s1=0, s2=1, n=68250000, d=1137600
1280x800: format = 87, s1=0, s2=1, n=146250000, d=2439360
1280x960: format = 87, s1=1, s2=1, n=146250000, d=2439360
1280x1024: format = 87, s1=1, s2=1, n=146250000, d=2439360
1360x768: format = 87, s1=1, s2=1, n=146250000, d=2439360
1366x768: format = 87, s1=0, s2=1, n=146250000, d=2439360
1400x1050: format = 87, s1=1, s2=1, n=146250000, d=2439360
1440x900: format = 87, s1=1, s2=1, n=146250000, d=2439360
1600x900: format = 87, s1=0, s2=1, n=107892107, d=1800000
1680x1050: format = 87, s1=0, s2=1, n=146250000, d=2439360
[08/11/21 19:23:36] done.
selectedAdapter = 00000000, driverType = 1
CreateDevice: hr = 0 (0x00000000)
Creating swapchain
hr = 0 (0x00000000)
Device description: 'Intel(R) HD Graphics 630'.
VendorId: 0x00008086
DeviceId: 0x00005912
SubSysId: 0x59121849
Revision: 0x00000004
[08/11/21 19:23:36] Device has zu bytes total.
[08/11/21 19:23:36] D3D11 is valid.
[08/11/21 19:23:36] SetMode(13, "Vendetta");
unknown query
selectedAdapter = 00000000, driverType = 1
hr = 0 (0x00000000)
msaa 0 count = 0, hr = -2147467259 (0x80004005)
msaa 1 count = 1, hr = 0 (0x00000000)
msaa 2 count = 1, hr = 0 (0x00000000)
msaa 3 count = 0, hr = 0 (0x00000000)
msaa 4 count = 1, hr = 0 (0x00000000)
msaa 5 count = 0, hr = 0 (0x00000000)
msaa 6 count = 0, hr = 0 (0x00000000)
msaa 7 count = 0, hr = 0 (0x00000000)
msaa 8 count = 1, hr = 0 (0x00000000)
msaa 9 count = 0, hr = 0 (0x00000000)
msaa 10 count = 0, hr = 0 (0x00000000)
msaa 11 count = 0, hr = 0 (0x00000000)
msaa 12 count = 0, hr = 0 (0x00000000)
msaa 13 count = 0, hr = 0 (0x00000000)
msaa 14 count = 0, hr = 0 (0x00000000)
msaa 15 count = 0, hr = 0 (0x00000000)
msaa 16 count = 1, hr = 0 (0x00000000)
msaa 17 count = 0, hr = 0 (0x00000000)
msaa 18 count = 0, hr = 0 (0x00000000)
msaa 19 count = 0, hr = 0 (0x00000000)
msaa 20 count = 0, hr = 0 (0x00000000)
msaa 21 count = 0, hr = 0 (0x00000000)
msaa 22 count = 0, hr = 0 (0x00000000)
msaa 23 count = 0, hr = 0 (0x00000000)
msaa 24 count = 0, hr = 0 (0x00000000)
msaa 25 count = 0, hr = 0 (0x00000000)
msaa 26 count = 0, hr = 0 (0x00000000)
msaa 27 count = 0, hr = 0 (0x00000000)
msaa 28 count = 0, hr = 0 (0x00000000)
msaa 29 count = 0, hr = 0 (0x00000000)
msaa 30 count = 0, hr = 0 (0x00000000)
msaa 31 count = 0, hr = 0 (0x00000000)
Creating swapchain
hr = 0 (0x00000000)
m_pSwapChain->ResizeTarget hr = 0 (0x00000000)
m_pSwapChain->SetFullscreenState hr = 0 (0x00000000)
Device description: 'Intel(R) HD Graphics 630'.
DedicatedVideoMemory = zu
DedicatedSystemMemory = zu
SharedSystemMemory = zu
Feature Level Supported = b000
Initializing Device Objects...m_pSwapChain->ResizeBuffers(1, 1680, 1050, 87, 0x00000002)
backBufferDesc = 1680x1050 87
Error: Failed to load vs[8] shader.
Error: Failed to load vs[9] shader.
Error: Failed to load vs[12] shader.
Error: Failed to load vs[13] shader.
success.
Restoring Device Objects...
success.
Reloading Textures...done.

Moved to Bugs

There wasn't really any resolution on this. I worked with him pretty extensively via ticket.

Basically, the game would run in Windows 10 "Safe Mode", but not in "normal" mode. There seemed to be some kind of application or driver that was crashing.

We verified that the crash was not happening in the game, but somewhere outside of our codebase. We couldn't determine if it was a GPU driver crash, or some other problem, but he did have the latest Intel drivers, at the time, for his particular GPU. He also uninstalled his anti-virus, etc.

I have no idea. Both drivers and related hardware can work differently in Safe Mode versus normal boot, or other apps and services are running. "Something" was definitely different. He got as far as disabling all boot "Startup" apps with no success in Task Manager, but didn't want to try minimizing Services to "diagnostic startup" via msconfig.

So, if anyone runs into this in the future, that's what I would try..

1) Remove any plugins from the game.
2) Completely disable all AntiVirus systems and reboot.
3) Disable everything from Startup (Task Manager -> Startup) and reboot.
4) Set "Services" to Diagnostic (msconfig, "General" -> "Diagnostic startup") and reboot.

Just a heads-up for posterity.