Forums » Bugs

Lua error when getting characters

May 18, 2020 Mesterio link
https://www.reddit.com/r/VendettaOnline/comments/gmf5la/lua_error_when_getting_characters/?utm_medium=android_app&utm_source=share

First time played this kind of game, started to really enjoy the game at May 16 but having problem with control so I decided to get a control plugins the Droidbuttons set it up the way how the forums does, but the next day the lua error pop up I deleted the plugins that I think might be the cause of the error pop up but its still showing the lua error then I reinstall the game hoping everything would reset all new, still showing lua error. Sometimes it does working until the part entering universe then crash. After looking around the forums, it seems most players relying on plugins. Is this the game error or just my error please do help I really enjoyed what I've played so far even though is all just tutorial please.

Honor android 8.0.0
RAM 3GB
CPU Hisilicon Kirin 659
Internal Storage 32.00 GB
Screen 2160x1080
May 18, 2020 Luxen link
reverifying - he has NO plugins right now.
May 19, 2020 raybondo link
When this error happens, please go to the storage location where you would install plugins, and see that there's an errors.log file.
Please send that file to us via email to support@guildsoftware.com, or open a support ticket and paste the contents into there.

Also, which version of VO are you using and where did you install it from?
May 19, 2020 Mesterio link
I install it from Google Play. The version is 1.8.505

Also I just send the error log to support@guildsoftware.com.
May 19, 2020 Luxen link
505? You're more than a few versions behind; you should be up to 1.8.516 now. that's probably why its bugging out - i'm just curious why it isnt auto-updating for you...
May 20, 2020 Mesterio link
whaaaaaattt but the Play Store version is 505, do you have a link for the 516?,pleeeeeaaaasssss. I tried to download the client from here but is just sent me to Play Store :(
May 20, 2020 Luxen link
Mesterio, the client you download is the uodater and launcher; you should only need that, and let it do its thing. thats why i'm confused how you are several versions back - there isnt a way to skip the updater on android
May 20, 2020 Mesterio link
But the client just send me to the Play Store, I tried to download from Chrome but still the same version. I even tried downloading from app store lol but the version is lower there, 504. Is it possible that different country different update time? or different platforms?
May 20, 2020 raybondo link
The game self-updates. When you run it and you see a bunch of text before you press the 'Play' button, it should show you what version it updated to.
May 20, 2020 Luxen link


This is the version number we are asking about.
May 20, 2020 Mesterio link
owh is 1.8.516!! but its still crash and lua error :(

update: I able to reach entering universe after many times trying, but it crashed. I was soo overjoyed to be able reach that far, so I try it again but... lua error... crash... :(. At least is a progress.
May 22, 2020 Mesterio link
I guess is hopeless huh, well I've had my fun.
May 28, 2020 incarnate link
It's not hopeless, we're just extremely busy and limited in what we can respond about at any given time.

What you're reporting is very unusual. My suggestion would be to completely purge the game from your device, and then re-install.

I know you've re-installed the game before, but what I'm suggesting is making sure you delete the app entirely, clearing all data and cache, before removing it. Then re-install it again from scratch.

Somehow, you managed to get your game install into a very strange game state, which we don't understand, and we have not been able to reproduce, nor (unfortunately) have we seen any useful information from the data you've provided. So, what we can do to fix it is limited, without more information.
May 31, 2020 Mesterio link
I able to play it now but with different phone I guess the problem is within my device, but the weird tthing is I can play the game the first time I install it. Anyhow is all right now thanks for the hard work guys, you're very awesome people and thanks for the amazing community.