Forums » Bugs

Please help

Sep 07, 2018 Hawk-4 link
Got a message to subscribe for $1 a month for my PC, also play on iPad. Can NOT find where to pay the $1 a month.

Have requested my email be verified 10 times now. Have used 3 addresses in case they were blocked somehow. NO RESPONSE.

Would love to PAY.
Would love to verify my EMAIL.

Please help me or I'm not going to be able to play.
Sep 07, 2018 starblazzz link
On the iPad version should be able to tap your characters info box on the main pda page to pull up store. PC has no store and the website only let's you pay for full 10$ sub.
Sep 07, 2018 MaxRage link
is the $1/month the "lite" subscription? if I'm not mistaken, it allows for cross-platform play on a single account. *if I'm not mistaken*

the email verification hasn't been buried in a trash or spam directory of some sort..? i seem to recall needing to track down and reverify my email.
Sep 08, 2018 incarnate link
I suspect your spam filter may be to blame here. We received your direct email, and responded, but haven't heard back from you. I'm guessing the response went to spam as well?