Forums » Bugs

"Blank" ship skins / No texture

Aug 26, 2018 Risk Everything link
A variety of ships have no texture / skin applied to them when I purchase them, or see them in space. The Centurion, Warthog, and Behemoth, specifically, though there may be others I am forgetting. They are just plain white everywhere.

The ECs, Vultures, Revenants, Centaurs, Ragnaroks, and Raptors all have skins/textures, for certain.
Aug 27, 2018 incarnate link
Okay, for starters we would need to know a lot of details about your system. For instance, we have no idea if you're even on a PC, or a mobile phone.

We would need to know the OS version, as much about the configured hardware as possible, and even the driver version if that's a meaningful thing in your case.

If it's a PC, we would also want to know if you've modified your game graphics settings at all, or are using the default, etc.
Aug 27, 2018 Risk Everything link
Thinkpad SL510 with Windows 7 Pro (64 bit).
Dual-core 2.2GHZ T6670 processor.
8 Gigs Ram.
500 Gig SSD.

Granted, the 3D graphics is the most limiting aspect of this computer, but why some ships will render and others will not, is unclear. FWIW- Goliaths and Tridents render.

As for the game graphics settings, I am sure I have changed them, but I am equally sure that this problem has been consistent the entire time. What graphics changes would most effect ship renderings?

**I just checked on my phone (Galaxy S7) and I can see the skins in that version**
Aug 27, 2018 incarnate link
So, your system has an Intel integrated GPU that is notorious for bugs of various kinds. You could see if there's an updated driver.

Are you using our DirectX9 GKGL driver, or the DirectX 11 driver?

Yes, the Galaxy S7 is going to be completely unrelated :).
Aug 30, 2018 Risk Everything link
I was using the DirectX11 driver. Switching to your DirectX9 GKGL has solved this issue. Many thanks for your quick responses!