Forums » Bugs

Activation email is very late

Oct 14, 2010 ft-Orchard link
Hello!
I have some friends who'd like to play VO.
They registered their account, but are not receiving an activation email.

How can this be possible?
Thanks.
Oct 14, 2010 peytros link
tell them to look in their spam folder.
Oct 14, 2010 ft-Orchard link
Thanks, but its not there :(
Oct 15, 2010 look... no hands link
GEE this sounds like a bug, I wonder where else you should have posted this?

try emailing support at guildsoftware dot com it might help to put the email addresses of your friends in the email to support.
Oct 15, 2010 ft-Orchard link
Thanks: look... no hands

A new world is opening for me... the bugs subforum!

lifesaver!! +1
Oct 16, 2010 Whistler link
Moved to Bugs
Oct 18, 2010 raybondo link
Who is their email provider? Perhaps they are filtering out emails from us.