Forums » Bugs

Entering universe...connection to server timed out

Jun 27, 2010 fraxbigos link
I'm very happy... yesterday I payed my subrscription an played normally. Today I can't connect to the server. I'm trying to connect in 2 hours, but nothing!

My connection works fine, my firewall work fine, I can play on other mmo's without problems.

Can someone explain me what the is happening? I payed to play and I want to play! >:(
Jun 27, 2010 raybondo link
I'm checking into it right now.
Jun 27, 2010 raybondo link
Can you try again, please? Our server sees you log in and select a character but never entering the universe. No errors are being generated, either.

Do you see the 'Entering Universe' message?
Jun 27, 2010 fraxbigos link
Sorry for the late reply.
Yes, I arrive to the Entering Universe and after 20 sec I get the "Connection to server timed out".
I tryed to connect several times all along the day, but nothing to do. I cecked the connection activity at the moment the client tryes to connect to the server) and it seems to remain stationary (no download).
I was able to connect only 1 time 30 minutes ago, than again nothing. Now if I try and retry to connect several times finally it connects.
Jun 28, 2010 fraxbigos link
I think I found the problem: ZONE ALARM!!!
I tryed to shut it down and voila', le jeux son fait!
Jun 28, 2010 fraxbigos link
no, I'm still experiencing login issues, now I can't login.
Goodbye VO, it was a wonderful experience.
Jun 28, 2010 raybondo link
Hmm. Yeah, we've had many other complaints about Zone Alarm. There's not much that can be done other than trying to completely kill it. I'm sorry I can't be of much help there. Doing a forum search for zonealarm brings up some discussions about it from a few years ago.
Jun 29, 2010 fraxbigos link
Sorry but now I also have big lag problems.
WHEN I can connect to the server (rarely)the game becomes unplayable. I ping at 220 ms and docking/jumping doesn't work. I lag even in the chat window!

It's very strange because when I had a worse connection I could at least play the game, now that I have a fast connection the client doesn't work at all.

I canceled my subscription and I'll try to accasionally play the game to see if it goes.

I will miss you.
Bye. :(
Jul 02, 2010 raybondo link
Man, that sucks about the lag. It's amazing that the internet works at all sometimes.