Forums » Bugs
Unable to connect to the Guild Software update server.
Same Post In Windows Folder
Error Msg:
Unable to connect to the Guild Software update server.
Please re-run the application to retry.
I created a user name and password, downloaded, installed, AND PLAYED the game for 7 hours from yesterday into today. I did quit a few times during the 7 hour period and reopened the game. I did not, however, turn the computer off during this 7 hour period (not sure if this info may or maynot help). This evening when i came back to my computer to restart the application the error messege appeared. Steps to solve this matter before this post:
1. Alt + Ctrl + Del: To see if anything out of the ordinary was running or if this game was just to happened to be running in the background. Neither were the case.
2. Restarted the computer. Still the same error messege.
3. Downloaded (yes again, bc i deleted the original Vendetta install the first time around), and install the game. Still same error messege.
4. Checked other posts/forums to see if anything similar was occuring. From there I:
.a Restarted the computer again as one post suggested. Nothing.
.b Turned off my XP Firewall. Nothing.
.c Cant remember what else i did
Anyway. Please help. I was considering to pay once the 8 free hours were up, but only if i can play!
XP Home Edition SP 2
AMD Athlon
1.25 GHz, 1.0 GB of RAM
Local Disk 120 GB
RADEON 9600 SERIES
Cable Connection
And thats all the info that i can think of as of right now. Any help would be appreciated.
Thanks in advance!
logo
PS~ If ports are required for this connection. Which ones should I check to make sure they are open. Who knows if after the update new ports were chosen from the Software.
Error Msg:
Unable to connect to the Guild Software update server.
Please re-run the application to retry.
I created a user name and password, downloaded, installed, AND PLAYED the game for 7 hours from yesterday into today. I did quit a few times during the 7 hour period and reopened the game. I did not, however, turn the computer off during this 7 hour period (not sure if this info may or maynot help). This evening when i came back to my computer to restart the application the error messege appeared. Steps to solve this matter before this post:
1. Alt + Ctrl + Del: To see if anything out of the ordinary was running or if this game was just to happened to be running in the background. Neither were the case.
2. Restarted the computer. Still the same error messege.
3. Downloaded (yes again, bc i deleted the original Vendetta install the first time around), and install the game. Still same error messege.
4. Checked other posts/forums to see if anything similar was occuring. From there I:
.a Restarted the computer again as one post suggested. Nothing.
.b Turned off my XP Firewall. Nothing.
.c Cant remember what else i did
Anyway. Please help. I was considering to pay once the 8 free hours were up, but only if i can play!
XP Home Edition SP 2
AMD Athlon
1.25 GHz, 1.0 GB of RAM
Local Disk 120 GB
RADEON 9600 SERIES
Cable Connection
And thats all the info that i can think of as of right now. Any help would be appreciated.
Thanks in advance!
logo
PS~ If ports are required for this connection. Which ones should I check to make sure they are open. Who knows if after the update new ports were chosen from the Software.
From the FAQ (linked on the left margin):
"The Vendetta Updater, the auto-update program that executes prior to game startup, makes an outbound connection to TCP port 21024. Once updating has completed and the game itself is fired up, a connection is established upon login attempt to UDP port 21141. Thus, any modern firewall capable of "keeping state" on outbound TCP/UDP should require no alterations. Other firewalls and packet filter implementations may require specific configuration changes. Both the updater and game work fine through Network Address Translation."
Failing that, I would suggest you have a second look at your XP firewall. The XP firewall has an annoying tendency to appear to be disabled, but if you fail your connection and return to look at it, you may discover that it has re-enabled.
Try completely closing the Vendetta Launcher, logging out from your ISP, and completely closing your browser (and anything else you may have open). Then go back and shut off your XP firewall. If you have ANY other antivirus / firewall software (or router based firewall), shut that totally down as well. Now log back in to your ISP. This seems unnecessary, but recheck that the firewall is off. If all looks good, try the Vendetta launcher again.
If you get on, go ahead and re-enable your protection software while you are logged into the game. It will very likely recognize VO and request handling instructions..
"The Vendetta Updater, the auto-update program that executes prior to game startup, makes an outbound connection to TCP port 21024. Once updating has completed and the game itself is fired up, a connection is established upon login attempt to UDP port 21141. Thus, any modern firewall capable of "keeping state" on outbound TCP/UDP should require no alterations. Other firewalls and packet filter implementations may require specific configuration changes. Both the updater and game work fine through Network Address Translation."
Failing that, I would suggest you have a second look at your XP firewall. The XP firewall has an annoying tendency to appear to be disabled, but if you fail your connection and return to look at it, you may discover that it has re-enabled.
Try completely closing the Vendetta Launcher, logging out from your ISP, and completely closing your browser (and anything else you may have open). Then go back and shut off your XP firewall. If you have ANY other antivirus / firewall software (or router based firewall), shut that totally down as well. Now log back in to your ISP. This seems unnecessary, but recheck that the firewall is off. If all looks good, try the Vendetta launcher again.
If you get on, go ahead and re-enable your protection software while you are logged into the game. It will very likely recognize VO and request handling instructions..