Forums » General

pre-order problem

«123»
Nov 05, 2004 diveshark link
Nope, haven't gotten my box. Did't even get my pre-order key (and yes, I checked my Spam folder!)

And while on the topic. Doe's anyone who did not get a pre-order key from GameStop and got set-up manually by Andy/a1k0n lost their Alpha tag? I lost mine :(

DIVE
Nov 05, 2004 Noduic link
I'm pretty sure no one has gotten it yet, because according to Gamestop the game's release date keeps getting pushed back
Nov 05, 2004 Tyrdium link
Looks like they've started shipping it (at least according to their site). I'll go check if mine's shipped yet...

Edit: Nope, not yet... :-/
Nov 05, 2004 thurisaz link
Order Date: 10/25/2004

Status: Processing.....

*scream*
Nov 05, 2004 incarnate link
I just called our higher-up at GameStop, and he confirms that they have 1800 copies in stock. (which I independently confirmed with SF and Take 2). He has no idea why people would be seeing "back-ordered" status. He also says a new set of keys should be going out today.

Is anyone who pre-ordered actually unable to play? If you haven't received keys by tonight, send me an email (john at guildsoftware dot com) and we'll see about temporarily fixing your accounts.
Nov 05, 2004 macguy link
I got the pre-order key! Finally!!! But what do I do now? Should I apply it even though a1k0n already changed my account to pre-order for me?
Nov 05, 2004 RelayeR link
Order date: 10/13
Status: Processing...
Nov 05, 2004 Noduic link
Schuweet!
Processing!
Happy!
Nov 05, 2004 macguy link
Processing me too, which means I should have it by tuseday!(2 day shipping)
Nov 05, 2004 diveshark link
Order date: 10/12/2004

Today's status: shipped

Yeah, at least the box is on it's way. Haven't gotten a pre-order key by e-mail yet. Dunno whether that is still necessary, as Andy/a1k0n had set me up manually a while ago.

So, after I received the box, the only thing missing then is my Alpha badge ;-)

It's all going to be OK .... It's all going to be OK .....

DIVE
Nov 06, 2004 macguy link
Shipping here too, looks like things are finally going along smoothly (somewhat)
Nov 06, 2004 RelayeR link
Shipped and sitting in a "Brown Truck" in Texas.
Nov 06, 2004 Durgia link
lucky buggers, I could not pre-order(shipping was too much) but I went to my local EB games and reserved a copy which was supposed to be in yesterday. Apparantly they don't have any copies yet and have no idea when they will be recieving any. Sounds like EB games and Gamestop are run by the same morons or something heh.

Durgia sits patiently waiting for his box to get to the EB Games store.

On a side note, its probably hard to sell VO when nobody has it in stores! I mean people that already know of it can buy it off the site and request them etc, but to introduce it to a new audience it sort of needs to be on the shelves.
Nov 06, 2004 Perigrine link
Well, at least mine's leaving Texas now. I paid for quicker shipping and it STILL won't be here till Wednesday, which is POOP! Remind me never to shop at Gamestop again.

<grumble>
Nov 06, 2004 a1k0n link
Yes, those of you whose accounts I tweaked can enter your pre-order keys now.
Nov 06, 2004 RelayeR link
Shipped: Sitting in a brown plane at Dallas/Ft.Worth Airport.
Nov 06, 2004 roguelazer link
Nov 6, 2004 1:41 am

Arrived at Sort Facility

FORT WORTH TX
Nov 06, 2004 diveshark link
Here is the latest I got from GameStop today by e-mail.

NOTE: I still have not gotten my pre-order key yet!!!

-----------SNIP-----------
Date: 11/6/2004
Order: 4XXXXXXXXXXXXXXXXX

Your order shipped on 11/5/2004.

For current tracking on your order, please click here:
http://www.usps.com/cttgate/welcome.htm

IF YOU SELECTED USA VALUE AS YOUR SHIPPING OPTION TRACKING INFORMATION WILL NOT BE PROVIDED.

Please note that the airbill number will generally not be available to the carrier's tracking system until after 9 PM Central Standard Time. If you get an invalid message by clicking on the link above, try again after 9 PM Central Standard Time.

NOTE: Weekends do not count as shipping days. For example, 2-day shipments sent on a Thursday will not arrive until Monday.

If you have any questions about your order, please contact us by sending an email to: orders@gamestop.com

Thank you for shopping at GameStop.com.
The World's Largest Selection of Gaming Products!

Special Note: Your shipment may arrive in a non-GameStop.com box. Don't worry! We sometimes ship products in non-GameStop.com boxes for increased security, to protect your valuable purchase.
-----------SNIP-----------

So, as I have selected USA Value, I cannot track my package. Whatever.....

DIVE
Nov 06, 2004 FoTD link
So far I have not really had any problems with the pre-order process through GameStop. I ordered 10/21 and got an email confirmation of my order right away. I got an email from them on 10/26 which contained my pre-order key. And as of today I received an email stating my boxed copy was shipped on 11/05. I used the slowest shipping option (USPS) so it will be a week or two before I get the box, and I cannot track it in the mean time.

I did have the same problem with my account that a few others have pointed out. After the reset last weekend I have lost my Alpha Badge, but I still have my Beta Badge. Can one of the Devs put this back in my account? That would rock! :)

Good luck to the rest of you, I hope GameStop sorts all this out!
Nov 06, 2004 CrippledPidgeon link
Hah... I ordered from Gamestop on the 17th of October, received my Pre-Order key on the 26th, and there's no sign that my box has even been shipped. If I don't hear anything by the end of the week, GameStop is going to be receiving emails from me.