Forums » General

pre-order problem

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Nov 03, 2004 macguy link
Um, my order status says back ordered.....did you guys run out, or did gamestop just mess up again?! Maybe this is just the products status(i.e. the game is out of stock, but the ones pre-orderd and already orderd before this new status are going to be shipped)? Please let me get the game by friday(with 2 day shipping i have)
Nov 03, 2004 a1k0n link
We didn't run out, GameStop did. We don't even have a box of the game ourselves...

I don't think they honestly expected to sell very many copies of our game, or something.
Nov 03, 2004 sarahanne link
Wow! You guys sold out! that's so awesome!!!!!!
And good news for the company! yeah Ray! and the rest! :)
Nov 03, 2004 ctishman link
Oh yeah!

I bet they just ordered 5 boxes or something like that.
Nov 03, 2004 macguy link
this is NOT awesome(sorry but it isn't)....when will I be getting my game.......?
Nov 03, 2004 Whistler link
I know you want your product ASAP (particularly after paying for fast shipping), but are you able to play now?
Nov 03, 2004 incarnate link
Sorry MacGuy, I have no idea what's going on with this. As far as I know, they were shipped several thousand copies, and I have no idea why they would claim some copies are backordered. Calling their customer service (ugh) might be helpful. I do have an email in to their website Operations Manager to see if he can shed some light, but probably won't get a response until tomorrow.

We have not "run out" by any means, but I'm kind of abstracted from our manufacturing (Take 2) as I have to communicate through Strategy First. But.. if I don't get a solution by tomorrow, I'll shake the trees and see what falls out.

(Note, Sarah, I think it's highly unlikely they we're "sold out" by any means. This is more likely to be another GameStop strange screwball problem).
Nov 03, 2004 macguy link
Last time I looked the ETA was changed to 11/4/04..silly game stop, I feel so bad for you poor guys. There is only 4 of you guys and you're just trying to get your game sold. Good luck once again to all you guys, I'm get as many friends addicted to this game as possible!
Nov 03, 2004 sarahanne link
Some type of time/space continum error where pre-ordering means they DON"T get a copy for you? I wonder do they expect a certain % to cancel the order?
Or are they understaffed and pushing the smaller titles aside to make room for bigger/heavily hyped games?

Argh... I hope you succeed to spite this terrible distribution system.
Nov 04, 2004 Demonen link
It's because of zone verifier takeover, but you have to be flexible about it.

;)

http://www.z0rz.net/useless/excusegenerator.cgi
Nov 04, 2004 macguy link
I'm bumping this thread up because it's important, also due to the fact that now the release date is 11/5/04 what the heck is going on here!
Nov 04, 2004 diveshark link
This whole GameStop experience is a mess.

I haven't got my pre-order key. Wrote various e-mails to general sales support and the magic Valerie ... no response.

Fortunately Andy/a1k0n got me set up here to be able to play.

Lost my Alpha tag somehow, but that's not so important.

I wanted to support Guild Software by pre-ordering ... but I think that went down the drain ....

In any event, I am glad to be able to play the game and sometime I hope that I will receive the box, CD, poster and the mystic in-game benefit (not so important either).

Keep cool and learn a lesson ;-)

DIVE
Nov 04, 2004 zamzx zik link
wow. you lost your Alpha tag....owch. that can be fixed. (I think) I hope this turns out O.K.
Nov 04, 2004 roguelazer link
I WANT MY BOX!
Nov 04, 2004 Suicidal Lemming link
ETA: 11/3/04
on that date eta is: 11/4/04
on that date eta is: 11/5/04

This gamestop thing really is horrible.
Nov 04, 2004 macguy link
I called them, they claim they don't have any of the games in stock! Could one of the devs please shead some light on this situation?
Nov 04, 2004 Illyana link
Ack! Poor devs . . . they promised us "undying devotion" for pre-ordering but it seems now that they need our undying devotion and patience. We're here for ya guys :) Just give the word and we will all show up on Gamestops doorstep with pitchforks and torches chanting "Vendetta, Vendetta" :o
Nov 04, 2004 RattMann link
My hat is off to the Devs. In spite of that bungling GameStop outfit, they are keeping Vendetta and us going. As someone pointed out above, one hopes that
we have all learned a lesson from this and will NEVER deal with GameStop again.

Now, there are many gaming sites out there, and they all have forums. Isn't it
about time for us to get on those forums, and get the word out about GameStop?
Perhaps a bit of agitating will put some pressure on them....
Nov 05, 2004 incarnate link
I'll call my contact at GameStop tomorrow and try and get this sorted out. But, I've called them before, each time it seems to get sorted out, and then each time it comes unraveled again.
Nov 05, 2004 RelayeR link
To bump and to ask a simple question:

Has ANYONE received their box yet?

I was one of the first pre-orders and the UPS guy keeps driving by my house.