Forums » iOS

Created an account and got blessed with a terrible username

Apr 18, 2013 Hokota Harala link
I created a support ticket, but I want to keep the email address I used initially.

But now I'm stick with some weird random generated username that makes no sense.

I put in a support request but I figured I'd ask here too.

Thanks in advance :)

Nick
Apr 18, 2013 Turkot link
I bought the iOS version and it auto-created an account with a weird account name AND a password ... i have no clue what that password is!
Apr 18, 2013 raybondo link
You can go to the Purchasing menu under Options and it will ask you to 'convert' your account. It asks for a new password and an email address.
Apr 18, 2013 Pana Vanana link
(Turkot here)

Thanks I got it! Now Ive obviously got a strange account name I'd love to be able to change. Any way to do that? Also, with the iPad purchase I was under the impression you get a month of game time but my account says it expires in a few hours?
Apr 18, 2013 raybondo link
Pana, you can submit a support ticket with the name you want to change to and we can see if it is taken and then go from there.

Your account shows that you are good for a month.
Where does it say that your account expires in a few hours?
Apr 18, 2013 Mikallen Dokodis link
I did not choose this monstrosity either... Thankfully figured out the purchasing menu convert trick. I'm guessing all iOS folks will be in the same boat. I'm quite certain I never entered a password or gave an email address until doing the purchasing menu thing.

Edit: options > purchasing says my lite mode expires next month. Do I wait until then to upgrade?
Apr 19, 2013 Pana Vanana link
It was Under Account info. Current display for me is :

ACCOUNT EXPIRATION:-1 days, -6:-31:-8 In-game time

Hah! And thanks I'll submit a ticket
Apr 20, 2013 Turkot link
Got my account back! hurray!