Forums » Suggestions

Add A Warning if Account is About to Expire or Already Expired

Apr 08, 2021 SkinWalker link
Logging in yesterday, I left my capship at a location far from Latos M7 with a purpose of doing some business but totally forgot my account expired that same day.

Of course, I log in and get the message that it was moved to Latos M7. Rather than log in, I decided against it and might even have put off re-subbing for a few days.

I'm not sure if the capship moves automatically on the day you expire (I tend to think not because I think I've logged in and got the message on one toon but my other caps were where I left them after re-subbing), or right when you enter the game, but if I got an account message saying my sub was expired, I'd be very likely to not continue logging in and re-sub first then come back and log in.

A mechanism to resub from the login screen would be ideal, but I suggest adding--at the very least--a notice of the expiration so the player can choose to re-sub rather than have the capship moved to Latos.
Apr 08, 2021 incarnate link
So, you would like:

1) A warning notice that your account is going to expire soon, maybe some kind of modal pop-up on docking or login, when you hit "less than N days until expiration", where N is maybe.. 7?

2) A way to directly re-subscribe from within the game, probably linked off of this warning notice?

We do have the ability to do in-app-purchase on PC now, we did a bunch of work a few months ago to enable that securely, but we haven't built all the new interfaces around using it yet. But, this certainly sounds like a good use-case to me.
Apr 08, 2021 look... no hands link
I think there is a warning for the last 24 hours, or at least I'm fairly certain there used to be.
Apr 08, 2021 incarnate link
I think there is as well, or there was before. But, I also suspect it's like a console / chat message, and not a modal pop-up, and definitely not one that also offers you a way to directly take action and re-subscribe.
Apr 09, 2021 SkinWalker link
I think I have seen a chat message after logging in, but I think something that gives you a chance to *not* log in so your Capship doesn't get re-homed would be just grand. And a motivator.

And if I could do my Pay Pal thing from the login screen, all the better, but that would just be gravy. I would think, however, that it would definitely be a plus for you guys since it offers a convenient point of sale.
Apr 10, 2021 urshurak link
+1
Apr 12, 2021 Drevent1 link
+1
Apr 29, 2021 haxmeister link
+1