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iPhone 6s plus

Dec 10, 2015 sirfropsalot link
Heyo so here's the deal. I just changed from the note 3 to iPhone 6s Plus and it told me VO was only for iPads .
I had it on my note 3 no problems surely my iPhone 6s Plus could handle it the screens are basically the same size. Please help I'm finally at a point where I can get some mobile time and I can't. Lol
Dec 10, 2015 joylessjoker link
SoonTM!!!!!!!!!!
Dec 10, 2015 Pizzasgood link
It's not a spec issue, it's a platform issue. They're intending to release to iPhone before too long. Probably within a year, IIRC.
Dec 11, 2015 incarnate link
It was supposed to be out.. now?

Everything was delayed for months by a bunch of unexpected server development and migration work. We're probably running ~5 months behind?

It is coming, and it technically works, but there are some other concerns we have to get out of the way first.

Like, for instance, moving to the new server was probably important, because Apple keeps saying they want to "Feature" us, and that means a million people show up in a week, which is scary when you run a synchronous MMORPG with a single game universe.

So, we've drastically increased the server capacity.. but there are still other issues to handle, and some new problems, like we need to make the game run on 64bit iOS for new submission approval.
Dec 11, 2015 yodaofborg link
like we need to make the game run on 64bit iOS for new submission approval.

Surely that is just a compiler issue though? I would rather see you guys spend time on that (as it is the future) than rooting through logs and muting players who are killing themselves to inflate stats? Maybe just shut the support tickets off for a bit and play dumb? Do you need help? I would gladly give up 8 hours a day for you guys, and I bet it would not take even 8 of them hours to get a working build system going, even across the net.
Dec 11, 2015 incarnate link
Surely that is just a compiler issue though?

Yes-ish, most likely. Obviously the game is 64bit clean. But it's been our experience that things are never trivial with these platform shifts; APIs get deprecated and changed, stuff usually shows up in testing. Plus, that was just one example of a variety of issues we need to address.

Do you need help? I would gladly give up 8 hours a day for you guys, and I bet it would not take even 8 of them hours to get a working build system going, even across the net.

Thanks, but that's not really the best project to lend itself to outside help? Getting it compiling is one thing, testing it on every piece of hardware we have is another, then there's the fact that we haven't done a full iOS update in awhile, and we've made a lot of other "mobile" changes. It's probably best that we just schedule a week and get it done. I had planned to be scheduling that week recently, but instead chose to do a short-term gear shift to explore a promising parallel opportunity that came up.

I still expect to get back to it in the near-term though, hopefully this month, and at least push an iPad update. We also have the new AppleTV, but that's a little problematic, as last I heard Apple was still requiring apps to be remote-control compatible, and not require gamepads. Anyway, bringing it to all of that iOS stuff is roughly the same project and time investment.

Support tickets are an interesting problem. One of the recent issues we're facing is public perception. People are becoming so verbally unpleasant in the game, that it's being reflected in public Twitter discussions about VO, and elsewhere. We're getting a rep for having a nasty, unfriendly community. So.. far from being able to shut that off, I need to really get more involved in finding a way to mitigate some of these issues (somehow without using up our time, heh).

Otherwise, adding a ton of new iOS people, who are repelled by the userbase, is not going to be helpful.

Anyway, if there were any single player-project that we could really use support on right now.. it would probably be the localized "new user guide" PCC project from a few years ago. We take a tremendous amount of negativity in reviews from non-English speakers, and while we're actively working on localization as a goal, it's a big deal (just dynamic font rendering and texture management, from a large UTF8 set, has its challenges). Having some sort of short-ish (3 page?), polished, new-player guide with images/illustrations.. that could be translated into a few languages, that'd be pretty helpful? Something we could direct people to, at the very least.
Dec 11, 2015 Savet link
Support tickets are an interesting problem. One of the recent issues we're facing is public perception. People are becoming so verbally unpleasant in the game, that it's being reflected in public Twitter discussions about VO, and elsewhere. We're getting a rep for having a nasty, unfriendly community. So.. far from being able to shut that off, I need to really get more involved in finding a way to mitigate some of these issues (somehow without using up our time, heh).

Simple solution: Start muting the people involved. It's generally the same people. But this is a public perception problem, so remove guild and group chat from the mute so they can still play the game. Mute will still affect their ability to post on the forums, so all public perception gets better.
Dec 11, 2015 Death Fluffy link
I would add to Savet's solution that if the muting is done by a guide, then it become a progressive penalization with each time a specific individual gets muted (with say a 6 month window from the last mute to present before reverting to zero), the time period is increased substantially.

This is just speculation on my part, but some of the negative reviews could be due to generational differences since you have a wide age range playing the game. I know for myself, having been one of the chattiest sob's in the game, that I don't enjoy the banter anymore and have removed myself entirely from 100 & 1.