Forums » Suggestions
Be more explicit about when recurring payments happen.
Currently, the Billing Options page only says the following: "Your Full account is paid through YYYY-MM-DD"
It does not actually specify when the next payment will happen. By checking my payment history, I was able to confirm that it happens on the same day listed in that statement, and that would probably be most people's assumption. However, since it says it is paid "through" that day, some people might assume that the payment wouldn't happen until the following day. Also, some companies apply recurring payments several days before they are actually due.
So to avoid confusion, I suggest adding a statement for those who have recurring payments enabled that says something like this: "The next payment of $payment will be applied on $date at $time."
It does not actually specify when the next payment will happen. By checking my payment history, I was able to confirm that it happens on the same day listed in that statement, and that would probably be most people's assumption. However, since it says it is paid "through" that day, some people might assume that the payment wouldn't happen until the following day. Also, some companies apply recurring payments several days before they are actually due.
So to avoid confusion, I suggest adding a statement for those who have recurring payments enabled that says something like this: "The next payment of $payment will be applied on $date at $time."