Forums » General

Outage tonight.

Feb 16, 2005 incarnate link
See newspost. We'll be taking down the webserver, and doing some maintenance/migration to the update servers as well. Starting at midnight CST, and hopefully wrapping up in less than an hour or so. The actual game server itself should be unaffected, but if you try connecting to update, that might not work during the maintenance period. FYI.
Feb 16, 2005 KixKizzle link
Yay maintenance! That doesn't mean your upgrading them right? It just means your going to have a quake III lan party and need to borrow the servers for an hour :)

May the best man win!

/givemoney Devs 2c
Feb 16, 2005 ctishman link
*frantically checks his closets for boardgames*

"damn"

*goes back to his homework* :'(
Feb 17, 2005 a1k0n link
During the upgrade, the recurring billing script ran and it turned out that due to some stupid OS library incompatibility, it couldn't talk to the credit card clearinghouse, so a few people had their accounts expire instead of renew. And now, due to some stupid firewall problem, we can't get back into the machine (although it apparently runs just fine..) so I can't fix those accounts before they become expired.

So around seven subscribers will need to log into the website and re-enter their CC info. My apologies for the inconvenience. I'd fix it now if I could. *sigh*
Feb 17, 2005 a1k0n link
Except you can't, because https apparently doesn't work. Shit.
Feb 17, 2005 LeadFist link
How will those subscribers know if they have to re-enter their info... seems like an obvious question, but I thought that I'd ask anyways. Thx.
Feb 17, 2005 a1k0n link
When you log into the game, it says your subscription has ended.
Feb 17, 2005 a1k0n link
Okay, the SSL portion of the website is fixed.
Feb 17, 2005 roguelazer link
$ ping -c 20 update.guildsoftware.com
PING update.guildsoftware.com (207.67.118.34) 56(84) bytes of data.

--- update.guildsoftware.com ping statistics ---
20 packets transmitted, 0 received, 100% packet loss, time 18996ms

$ ping -c 20 majikthise.guildsoftware.com
PING majikthise.guildsoftware.com (207.67.118.42) 56(84) bytes of data.

--- majikthise.guildsoftware.com ping statistics ---
20 packets transmitted, 0 received, 100% packet loss, time 18996ms

Uhhhhhhh?
Feb 17, 2005 Number11 link
i can ping, but i cannot connect to update server... so i think there is something going on wrong.. i can get 207.67.118.34 and 207.67.118.42 but cannot connect to update server when i run programs. i have checked my firewall...grr

?

edit"
also have found this error in a .txt in my VO folder (file was named winsock.txt:

[02/17/05 15:23:04] D:\cvs\gk\net\gktcp.cpp:(65): Connection refused.

Feb 17, 2005 roguelazer link
That error probably means that the machine's up, but the software isn't. Why would the update server be down, though? It was supposed to be maintenance last night at midnight for one hour, not 16 hours.
Feb 17, 2005 paedric link
That Garbage Truck O'Doom™ is sure getting a workout this week.
Feb 17, 2005 macguy link
How would one go about starting vendetta without the updater on a windows computer.(my friend has one and she might want to know).
Feb 17, 2005 roguelazer link
Move to the C:\Program Files\Vendetta Online directory. Copy vendetta.rlb to v.exe. Start v.exe. Da.
Feb 17, 2005 a1k0n link
Argh. Back up. And now the DNS records are right, too.