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I'm getting sick of Vo now
Toxic chat goes unpunished
'mobile lag doesn't exist' as a player darts around the sector in 2000M jumps shooting invisible projectiles and being completely unharmed
Support tickets about offensive chat go unresponded to
Now do you get the title?
Toxic chat goes unpunished
'mobile lag doesn't exist' as a player darts around the sector in 2000M jumps shooting invisible projectiles and being completely unharmed
Support tickets about offensive chat go unresponded to
Now do you get the title?
Maybe take a break and come back to it in a week or two. Things often look different after gaining some perspective.
FWIW it states right under the Support submission form that the devs will not notify you if they take corrective action against another individual:
"Abuse - Someone in the game has been verbally abusive or is otherwise harassing you in a way that is far beyond the realm of acceptability. In this case, you need to be specific of exactly who was bothering you, how it took place, and exactly when it happened (include timezone or report in GMT/gametime) so that we can confirm the issue from our logs. Following up abuse reports can be a time-consuming process for us, so please be specific and only report issues that are especially nasty (vicious and recurrent abuse, racism, etc). Generally, '/ignore' should be used for most cases of mild irritation or light trash-talking. Our responses to abuse reports will depend on the individual case. We generally do not inform the person reporting of any disciplinary actions taken as a result, as it tends to only exacerbate the situation and heighten the drama. Thus, our response may only be a terse thanks."
FWIW it states right under the Support submission form that the devs will not notify you if they take corrective action against another individual:
"Abuse - Someone in the game has been verbally abusive or is otherwise harassing you in a way that is far beyond the realm of acceptability. In this case, you need to be specific of exactly who was bothering you, how it took place, and exactly when it happened (include timezone or report in GMT/gametime) so that we can confirm the issue from our logs. Following up abuse reports can be a time-consuming process for us, so please be specific and only report issues that are especially nasty (vicious and recurrent abuse, racism, etc). Generally, '/ignore' should be used for most cases of mild irritation or light trash-talking. Our responses to abuse reports will depend on the individual case. We generally do not inform the person reporting of any disciplinary actions taken as a result, as it tends to only exacerbate the situation and heighten the drama. Thus, our response may only be a terse thanks."
Heh. What are the devs supposed to do about mobile lag? I think we should be happy people are playing at all.
I agree about there being a need for professional chat moderation. I'd happily pay more money per month if that would help fund it. Right now you can write whatever the heck you want and the most that could happen to you is 10 people voting to mute you. And that only works like half of the time a serious /vote mute attempt is made. And a serious /vote mute attempt happens very seldomly, as the friends of the offending player will of course not cast a vote.
I agree about there being a need for professional chat moderation. I'd happily pay more money per month if that would help fund it. Right now you can write whatever the heck you want and the most that could happen to you is 10 people voting to mute you. And that only works like half of the time a serious /vote mute attempt is made. And a serious /vote mute attempt happens very seldomly, as the friends of the offending player will of course not cast a vote.
As a volunteer moderator I will state that a lot does go on behind the scenes. If we're doing our job right, you won't even know that there is any public chat moderation going on at all.
I try to be minimally invasive, but I will let individuals who are clearly over the line know that their chat is not accepted.
I try to be minimally invasive, but I will let individuals who are clearly over the line know that their chat is not accepted.
We had a active chat moderator all through xmas and we attacked him til he went away cause we're all dicks.
If we're doing our job right, you won't even know that there is any public chat moderation going on at all.
By that metric, you're definitely doing an awesome job.
By that metric, you're definitely doing an awesome job.
Dear xperia. RE: toxic chat. I agree that it can get bad. But, lead by example. Chat logs on 100 show that you personally have been very offensive toward other players and certain lead developers.
Sometimes 100 is cancer, but it has become a part of VO. It's fine as it is. Plus, this is not a kid's game. People should deal with messages if they are directed towards them. If not, just ignore it.
Mobile lag however is a very big issue atm and something should be done about it, like placing a ping limitation. Anyone with a ping above 300-400 or 400-500 should be automatically kicked.
Mobile lag however is a very big issue atm and something should be done about it, like placing a ping limitation. Anyone with a ping above 300-400 or 400-500 should be automatically kicked.
Players can mine and trade with a high ping just fine. Why do you want to kick those players?
High ping != lag
Get an education
Get an education
Sounds like we do have moderation, but the issue is that 100 is such an open-topic channel that only the really extreme stuff gets handled (behind the scenes), leaving behind what is a lot of off-topic garbage
It DOES hurt player retention, and just about anyone smart in this game already has 100 off, or learns quickly to turn it off. Any new player who doesn't is left with what we currently have on the channel... a lot of guild-join spam, politics, and general flaming.
Given the state of things... how would people feel about making 100 an 'on topic'/VO-discussion-only channel? Keep things VO related, keep them mature. Yes that's vague, and largely in the hands of the mods... but there are plenty of online games that adopt this kind of strict standard of conduct for chat, and it goes a LONG way to making player-communication a positive, helpful, fun thing... instead of a toxic factory, like many mod-free online chatrooms inevitably become.
Any other channel would be same old, no rules. And there could even be an official (though non-default) "off topic" channel for all the normal garbage.
But just imagine if 100 were actually a place for... Vendetta discussion. No politics, no flaming, no spamming guild ads every 2 minutes.
The moderators are supposedly active enough to monitor everything, they just have been quite hands off, because for a long time this community was mature enough to generally moderate itself, and 100 was pretty actively friendly discussion (with the occasional curse-out)
Blame it on whatever you want, but I think most people can agree that 100 is NOT that kind of place now. And it hasn't been for a while. Seems like the playerbase should, at least temporarily, lose the privilege of a free-for-all default chat channel
It DOES hurt player retention, and just about anyone smart in this game already has 100 off, or learns quickly to turn it off. Any new player who doesn't is left with what we currently have on the channel... a lot of guild-join spam, politics, and general flaming.
Given the state of things... how would people feel about making 100 an 'on topic'/VO-discussion-only channel? Keep things VO related, keep them mature. Yes that's vague, and largely in the hands of the mods... but there are plenty of online games that adopt this kind of strict standard of conduct for chat, and it goes a LONG way to making player-communication a positive, helpful, fun thing... instead of a toxic factory, like many mod-free online chatrooms inevitably become.
Any other channel would be same old, no rules. And there could even be an official (though non-default) "off topic" channel for all the normal garbage.
But just imagine if 100 were actually a place for... Vendetta discussion. No politics, no flaming, no spamming guild ads every 2 minutes.
The moderators are supposedly active enough to monitor everything, they just have been quite hands off, because for a long time this community was mature enough to generally moderate itself, and 100 was pretty actively friendly discussion (with the occasional curse-out)
Blame it on whatever you want, but I think most people can agree that 100 is NOT that kind of place now. And it hasn't been for a while. Seems like the playerbase should, at least temporarily, lose the privilege of a free-for-all default chat channel
myacumen ;
You're wrong though. Colloquially, "lag"/"being laggy" means "high latency". Latency IS ping (the time it takes for online messages to travel to their destination). So high ping = high latency = lag
Piment ;
Why the heck do you want to tolerate CANCER. That is crazy. But you're right, this is a game for adults. So anyone acting like a child on 100 should lose their privilege to be on 100. Do that and very quickly we'll be free of this cancer that has somehow become normalized in the last few years
You're wrong though. Colloquially, "lag"/"being laggy" means "high latency". Latency IS ping (the time it takes for online messages to travel to their destination). So high ping = high latency = lag
Piment ;
Why the heck do you want to tolerate CANCER. That is crazy. But you're right, this is a game for adults. So anyone acting like a child on 100 should lose their privilege to be on 100. Do that and very quickly we'll be free of this cancer that has somehow become normalized in the last few years
The problem with removing 100 is that it runs the risk of further creating the impression of there being no other players for new people, which at least used to be an issue.
Other problems would be 1) enforcement. That would be a nightmare and require constant labor to monitor and 2) Other channels. New players would be immediately directed to the new '100' whatever that is decided to be as well as 3) the use of channel 1 by players intent on getting their complaints heard to all and sundry which leads back to problem 1.
Other problems would be 1) enforcement. That would be a nightmare and require constant labor to monitor and 2) Other channels. New players would be immediately directed to the new '100' whatever that is decided to be as well as 3) the use of channel 1 by players intent on getting their complaints heard to all and sundry which leads back to problem 1.
Smittens:
No lag and associated jumps are caused by packet loss. You can have a high ping and near zero packet loss without issue. On the other hand you can have a low ping and high packet loss and have lag jumps.
No lag and associated jumps are caused by packet loss. You can have a high ping and near zero packet loss without issue. On the other hand you can have a low ping and high packet loss and have lag jumps.
[removed yet another mined chat log. -Phaserlight]
Death Fluffy;
100 already gives that impression because most people leave it. Then what's left isn't exactly the best representation of the game anyway. If 100 weren't so trashy a lot of players would still be /joined on it, and the universe would feel a lot bigger
1) The mods are in here, telling us that they are able to fully moderate 100. The problem is just to what standard. The current standard used to be fine. Now I don't think it is
2) Would they? The majority of new players will not /join a new channel (that they aren't seeing chat from) until they get decently far into the game. Unless that offchannel is much more active... but this whole suggestion is going off the notion that the majority of players would rather buy into a channel free from the trash typically seen on 100 now. That may be wrong... if so, if the playerbase does actually want this kind of toxic, spammy, political, offtopic channel then yeah this is a bad idea :P
3) I believe 1 is already loosely moderated to keep it newb/Q&A focused? Otherwise general chat would've shifted there long ago, as it's the default channel
myacumen;
Ah ok so you know about this stuff :) you are technically correct (thebestkind) but I believe high packet loss/low ping is not the most common issue. I think what most people are complaining about (and what We All Float was referring to) is high-ping/and-or-high-packet-loss. In any case, no need to be a jerk
100 already gives that impression because most people leave it. Then what's left isn't exactly the best representation of the game anyway. If 100 weren't so trashy a lot of players would still be /joined on it, and the universe would feel a lot bigger
1) The mods are in here, telling us that they are able to fully moderate 100. The problem is just to what standard. The current standard used to be fine. Now I don't think it is
2) Would they? The majority of new players will not /join a new channel (that they aren't seeing chat from) until they get decently far into the game. Unless that offchannel is much more active... but this whole suggestion is going off the notion that the majority of players would rather buy into a channel free from the trash typically seen on 100 now. That may be wrong... if so, if the playerbase does actually want this kind of toxic, spammy, political, offtopic channel then yeah this is a bad idea :P
3) I believe 1 is already loosely moderated to keep it newb/Q&A focused? Otherwise general chat would've shifted there long ago, as it's the default channel
myacumen;
Ah ok so you know about this stuff :) you are technically correct (thebestkind) but I believe high packet loss/low ping is not the most common issue. I think what most people are complaining about (and what We All Float was referring to) is high-ping/and-or-high-packet-loss. In any case, no need to be a jerk
Don't get me wrong, I am 100% behind killing 100 and any other global chat beyond a help channel, guild and group chats. Those are just the concerns that I think might be risks of removing it. And those concerns are certainly open to debate.
I would love to see 100 and global chat disappear entirely. I think the long term effect might be positive, but not without risk.
I would love to see 100 and global chat disappear entirely. I think the long term effect might be positive, but not without risk.
So, several things...
1) lol, xperia calling other people on being toxic... sorry, dude, but you crap on 100 just as much.
2) making 100 "on topic": erm, define an example of on-topic conversation that wouldnt be on channel 1. While lots of flaming goes on, I feel it is still "on-topic", since it is directly part of the going-ons of the game.
3) Kill laggy pilots in grey if you can, or at least scratch the paint off their ships. But dont kick them. Some people arent old enough to control their intermet access, or how they access it. Its not our place to kick them for that.
4) lol, xperia complaining about lag, too.
5) As toxic as 100 CAN be, when a certain selection of unnamed older pilots arent on, then things are pretty peaceful. And, the list of those bad eggs is actually pretty short. Generally, pilots are helpful - just because people are shooting at each other and talking about their fight doesnt mean that they are hurting the community. I'd consider that kind of talk beneficial for new pilots to see, in fact - quite a few of the new pilots we have been getting dont seem to understand what a "space combat mmo" is about or like. The same ones complain and leave the game shortly after, but they werent looking for VO as much as something like Galactic Trade Simulator with Pirates and Bots that are Vastly Underpowered so they can Feel Good About Themselves.
1) lol, xperia calling other people on being toxic... sorry, dude, but you crap on 100 just as much.
2) making 100 "on topic": erm, define an example of on-topic conversation that wouldnt be on channel 1. While lots of flaming goes on, I feel it is still "on-topic", since it is directly part of the going-ons of the game.
3) Kill laggy pilots in grey if you can, or at least scratch the paint off their ships. But dont kick them. Some people arent old enough to control their intermet access, or how they access it. Its not our place to kick them for that.
4) lol, xperia complaining about lag, too.
5) As toxic as 100 CAN be, when a certain selection of unnamed older pilots arent on, then things are pretty peaceful. And, the list of those bad eggs is actually pretty short. Generally, pilots are helpful - just because people are shooting at each other and talking about their fight doesnt mean that they are hurting the community. I'd consider that kind of talk beneficial for new pilots to see, in fact - quite a few of the new pilots we have been getting dont seem to understand what a "space combat mmo" is about or like. The same ones complain and leave the game shortly after, but they werent looking for VO as much as something like Galactic Trade Simulator with Pirates and Bots that are Vastly Underpowered so they can Feel Good About Themselves.
"100 already gives that impression because most people leave it."
You and the several others who have chosen to leave 100 do not constitute "most people".
Anyway, +1 to making 100 be a game-only channel and shunting out-of-game chatter to elsewhere. I suggest channel 42, where valid topics for discussion would include life, the universe, and everything.
"While lots of flaming goes on, I feel it is still "on-topic", since it is directly part of the going-ons of the game."
Yes, stuff like "ZOMG IMMA KIL U SO HARDS U STEWPID F4CE!" is on-topic. People arguing about Trump, Apple, Jesus, Pizza Hut, or other real world issues, however, are not on-topic. I don't have a problem with that stuff, but it would be nice to filter it out into a separate channel so that people who aren't interested can avoid it without having to stick their head in the sand and give up on global chat about game related issues like who's ganking who and so on.
You and the several others who have chosen to leave 100 do not constitute "most people".
Anyway, +1 to making 100 be a game-only channel and shunting out-of-game chatter to elsewhere. I suggest channel 42, where valid topics for discussion would include life, the universe, and everything.
"While lots of flaming goes on, I feel it is still "on-topic", since it is directly part of the going-ons of the game."
Yes, stuff like "ZOMG IMMA KIL U SO HARDS U STEWPID F4CE!" is on-topic. People arguing about Trump, Apple, Jesus, Pizza Hut, or other real world issues, however, are not on-topic. I don't have a problem with that stuff, but it would be nice to filter it out into a separate channel so that people who aren't interested can avoid it without having to stick their head in the sand and give up on global chat about game related issues like who's ganking who and so on.