Forums » General
Is the server down?
Because I cannot connect to the update server.
Nope. The game is running fine, the update servers are all active and online, and exchanging data. There are no current alarms.
If I had to guess, this may be related to your local connection? If you're on a school or office network, someone may have installed a network proxy that allows web traffic to work, but blocks the game launcher? Or it could just be a firewall issue in general.
If you copy/paste information from the actual update client, showing it failing to connect, that might provide more insight.
If I had to guess, this may be related to your local connection? If you're on a school or office network, someone may have installed a network proxy that allows web traffic to work, but blocks the game launcher? Or it could just be a firewall issue in general.
If you copy/paste information from the actual update client, showing it failing to connect, that might provide more insight.
If you're on public wifi, try switching to mobile data instead. I've seen plenty of places (Panera Bread...) that block the updater's ports.
I'm on my phone using my normal mobile connection. I will try rebooting.
That did the trick. Sort of embarrassed not to have tried that to begin with? Anyway, you can delete this whole thread if you like.
It might help someone else, so I'll leave it if you aren't too embarassed by it :).
It's not really your fault, after all. Chances are your device has some OS software instability that's cleared out by a reboot.. so, it's on them, not on your. No device should need to be rebooted to work ;).
It's not really your fault, after all. Chances are your device has some OS software instability that's cleared out by a reboot.. so, it's on them, not on your. No device should need to be rebooted to work ;).