Forums » General

Graphics/Video Issues

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May 22, 2009 raybondo link
If you can submit a bug report via the Bug Reporter, that would allow us to find out exactly what the video card is reporting and we could try to fix it for other players in the future. That would be very nice.
May 22, 2009 incarnate link
What Ray means is, if you could go into the "Vendetta Online" directory and run "bugreport.exe", that would allow you to easily submit the information we need.
May 22, 2009 moldyman link
Integrated graphics. ugh >_<
May 22, 2009 Whistler link
Can you give him a name change too?
May 23, 2009 Kierky link
I know this problem.

I had it when I started out, turn your Options --> Video --> Shader Capability OFF.

This worked for me, and I can almost guarantee it will work for you.
May 24, 2009 yeastinfected69 link
Trial extension would be sweeeettt!!!

Seriously though, that's up to you guys.

Name change would be fine too, just give me some kind of warning... It was my understanding that the name wouldn't really be used.... hadn't planned on using the forums :-/ Sorry about that.

I'll try these things, but my trial is over... so I guess I really can't try anything else until I get this extension or buy. :-/
May 24, 2009 maq link
You could get another trial.
May 24, 2009 incarnate link
I already gave you a trial extension, and emailed your address of record about it, back on the day you first posted this.
May 24, 2009 yeastinfected69 link
Awe!!! He loves me! *hugs incarnate*

Thank you sir, I guess this is what I get for never checking my email. With luck I should be dead set on getting my first month Monday night next week. Thank you all for your help.
May 24, 2009 incarnate link
Certainly :), sorry you ran into issues. Speaking of which, please try the current version on your laptop, we made some changes in this latest release.
May 24, 2009 yeastinfected69 link
Will do right now, have a copy of all the suggestions to try and reports to grab first in case it still doesn't look pretty.
May 24, 2009 yeastinfected69 link
Actually, could I send the logs to an email address? I just don't think they'd show up correctly here and it'd take an hour to scroll through them all.

Maybe support@guildsoftware.com? re:vendetta-online?
May 24, 2009 incarnate link
If you could put them online somewhere, and create a Customer Support ticket that references and links to them, that would be best. Or email ray at guildsoft ware dotcom.
May 24, 2009 yeastinfected69 link
//incarnate
::ehh.... forgot about this one, but I have a copy of all my logs except my ignore list--it's empty::
What Ray means is, if you could go into the "Vendetta Online" directory and run "bugreport.exe", that would allow you to easily submit the information we need.

//Kierky
::did nothing::
I had it when I started out, turn your Options --> Video --> Shader Capability OFF.'

//incarnate
::This did nothing::
It looks like your laptop isn't properly displaying any textures. Do you have the latest drivers?

It would be helpful if you could post the contents of the "directx9.log" from your laptop, which would be in the game directory (usually c:\Program Files\Vendetta Online). Make sure the log is from when your textures were not loading properly (ie, send us the log before trying the solutions below).

Given the problems people have experienced with Intel chipsets and drivers, perhaps try going into Options -> Video and changing "Shaders" from Automatic to 2.0. Or perhaps disable shaders entirely.

//Raybondo
::This turned my screen entirely white. Thanks alot, in a dark room, this made me scream lol::

Try switching to OpenGL mode in Options->Video->Change Driver...

//SOLUTION
Fixed the problem by Options--video-->Texture Compression="Off"

Would you still like me to send the logs?
May 24, 2009 incarnate link
Yes, we definitely need the logs. Ideally, we'd like the default logs, before you tried changing things, which you've apparently been doing. So perhaps you could delete the config.ini and wgaf.cfg out of your VO directory, re-run the game (it'll reconfigure for defaults), exit the game and run the bug-reporter to send us any logs. Thanks!
May 25, 2009 yeastinfected69 link
Hehe, I have backups of the originals. I'll send them to you soon.