As a new player which side needs the most help? If I understood the character selection right The Neutral Territories can join either side in battles, how does that work? Do the Neutral Territories actually defend it's own territories?

The Serco usually need the most help. UIT can join either side, but they are mostly participating in the Serco/Itani conflicts for now. There will be other conflicts in the future, but not as of yet.

Thanks for the answer, I'll probably try the Serco side. I'm a bit confused though about the UIT participation as Serco/Itani are the only sides(other than UIT) right?

EXTREMELY SIMPLE EXPLANATION OF ROLES:
Serco: kill Itani
Itani: kill Serco
UIT: profit!

SIMPLIFIED EXPLANATION OF ROLES:
http://www.vendetta-online.com/x/msgboard/1/12715

RATHER COMPLICATED EXPLANATION OF ROLES:
http://www.vendetta-online.com/h/storyline.html

That said, individual UIT pilots can and often do choose to take sides in the conflict, and can participate in most of the same ways that native Itani and Serco can.

Phase 1: Collect underpants.
Phase 2: ?
Phase 3: Profit!

Awesome, buegur, that's exactly what I did when I started. I skipped over fence-sitting UIT, joined Serco immediately since their numbers were fewer.

I've lost too many underpants to those gnomes :<

Did you just stop reading the topic about the website too, Rejected?

I'll sit on the fence with my UIT brethren until somebody stops being a good customer. Remember, "Buy lots, buy often!"